The foodservice industry is characterised by small and medium-sized businesses that are currently undergoing a digital transformation and at the same time are experiencing losses due to the Corona pandemic. The innovation network Foodservice Digital Hub aims to develop market-oriented and digital applications.
The Fraunhofer IDMT in Oldenburg supports the network partners with its expertise in speech recognition and processing. One of the core topics of the innovation network is the linking of artificial intelligence with digital order processes. This is because server-based speech recognition can contribute to the automation and acceleration of processes in order and customer service tasks. For tasks in the local area, such as voice-based order management or interactive digital advertising posters, the Oldenburg Branch is focusing on local speech recognition solutions on the one hand and integration in corresponding hardware solutions on the other. In this way, innovative forms of contactless interaction with guests are to be made possible. The network offers an exciting environment for making speech recognition usable and tangible for customers.
The Foodservice Digital Hub is initially being funded for one year by the Federal Ministry for Economic Affairs and Energy (BMWi).